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Damascus Steel
Custom Made Rings

Refunds and Exchanges

We are unrepentant people pleasers so your satisfaction matters greatly to us. Consequently, we allow exchanges and returns for stocked items up to 30 days after purchase so long as the item is unused. You are responsible for returning the item(s) to us in its original condition. Once we have received the item(s), we will notify you by email and process your return or exchange. Any refunds will be credited to the original payment method within 5 business days of receiving the item. Unfortunately, custom-made items are made just for you so they are ineligible for returns and exchanges. For all returns: a 10% restocking fee and shipping costs will be deducted from the refundable amount. 

If you would like to exchange or return an item, please contact us for instructions at: sales@nefestreasures.com